BrosBots

Voice AI

1. 01 Problem

   In service businesses the phone is still the main sales channel, and the people who could answer it are busy with the customer in front of them. A caller who cannot reach a restaurant, a workshop or a clinic rarely leaves a message: they dial the next business on the list. A classic voicebot project or a call centre costs several thousand to over ten thousand złoty plus a one-year contract, out of reach for a small business.

2. 02 Solution

   Out of seven years of client work at IvoryLab we built BrosBots, a separate self-service platform. A business picks a ready bot for its industry (restaurant, clinic, workshop, beauty salon, sales, customer support), describes itself in plain language and gets a Polish phone number inside the platform, with no separate carrier contract. The bot answers, books, confirms by SMS and hands over to a person. Every call has a recording, a transcript and analytics. Outbound campaigns (appointment reminders, customer reactivation) start from a CSV or Google Sheets list, and a website widget and a WordPress plugin let visitors talk to the bot in the browser.

3. 03 Result

   On average it takes about 4 minutes from creating an account to the first live call. The setup costs 0 zł, the Free plan needs no card and the paid plans have no minimum term. The whole turn (speech recognition, the model's answer, voice synthesis and transport) fits a budget of about one second, so the caller never feels the line has dropped. The platform runs in production with paying customers as BrosBots sp. z o.o., a company built and funded by IvoryLab.

Visit the product: brosbots.com