E-commerce Chatbot

01 Problem

The e-commerce store with a wide assortment had a high cart abandonment rate. Customers had difficulty finding suitable products and didn't receive real-time help.

02 Solution

AI chatbot integrated with the product catalog helps customers choose, answers questions about availability and specifications, suggests complementary products and guides through the purchasing process.

03 Result

Conversion grew by 30%, abandoned carts dropped by 25%. Chatbot handles 80% of inquiries without human intervention.